This is a large sized casing and require high aesthetic appearance.
Q: How soon do you submit your quote after we send you a RFQ? A: We usually quote your parts within 1 business day if the parts are simple, but in many cases we need to communicate with you for technical and quality requirements to make sure we offer a precise quote, so it depends how soon we can get answers from you.
Q: How do I know the quote I received is correctly calculated and reasonable? A: Ask your supplier to list the cost break down, and see if each item looks correct. First the material price is almost the same all over the world, and there is an easy way to calculate the costs of surface coating, heat treatment, etc. If any item seems wrong it is a sign of lack of professionalism.
Q: What is the usual lead time for custom made samples? A: It all depends on complexity of each product and we will advise you in the quote form. It usually takes 1 to 2 weeks for us to make the sample(s) if no tooling is needed. When there are toolings, it may extend to 1 or 2 months.
Q: Why should we choose to work with Boyan as a trading company? A: 1. We have much richer resources of suppliers than you have access to, and we keep our overhead low, so we can get you the most reasonable price in China for ensured quality. 2. We serve our customers with professionalism to save your time and worry on quality and delivery issues. 3. We act as a buffer between our customers and our suppliers. We will not pay our suppliers if our customers are not satisfied with the quality.
Q: What if we receive products with quality issues? A: Prior to manufacturing we will study your drawings and analysis your products carefully, preventive actions are taken during manufacturing processes. We communicate with customers with photos, emails and phone calls so quality issues rarely happen when the customers receive their products. However if quality issues do arise, we offer free urgent replacement of parts or full refund, or if otherwise agreed beforehand.
Q: What does Boyan expect from the customers? A: Good communication, professionalism.
Boyan Manufacturing Solutions Limited is your one stop shop for all your manufacturing needs. Contact us today and we will respond soon!